AI-Powered Customer Support Platform

Intelligent Support, Perfectly Automated

A multi-tenant SaaS platform that combines RAG-powered AI, omnichannel communication, workflow automation, and white-label branding into one elegant solution.

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99.9%

Uptime SLA

<200ms

Response Time

13+

Feature Modules

Multi-tenant

Architecture

Everything you need, nothing you don't

Built for scale from day one. Every feature is designed to work seamlessly together.

AI Orchestration

RAG-powered responses with confidence scoring and automatic escalation to human agents.

Knowledge Base

Upload PDFs, DOCX, TXT, CSV files. Automatic chunking, embedding, and semantic search.

Omnichannel Chat

Real-time WebSocket chat with session persistence across web, SMS, and voice channels.

Workflow Engine

Declarative rules for intent routing, human handoff triggers, and webhook invocations.

Voice Channel

Whisper STT transcription and TTS responses fully integrated into the omnichannel spec.

Multi-Tenant Security

Strict tenant_id data isolation, RBAC with admin/agent/user roles, and full audit logging.

White Label

Dynamic theme tokens, custom domain mapping, and partner/reseller tenant hierarchy.

Analytics & Billing

Usage metering, Stripe subscriptions, tiered plans, and invoice tracking.

Multi-Tenant Architecture

Strict data isolation at every layer

Every database query is scoped by tenant_id. Role-based access control enforced on both frontend and backend. Full audit trail for compliance.

  • Row-level tenant isolation in ORM
  • JWT auth with refresh rotation
  • Admin / Agent / User RBAC
  • Structured audit logs per tenant
FrontendReact 19 + Tailwind 4 + tRPC
API LayerExpress + tRPC + JWT Auth
AI OrchestrationRAG + LLM + Confidence Scoring
Data LayerMySQL + Drizzle ORM + S3
BillingStripe + Usage Metering

Simple, transparent pricing

Scale as you grow. Upgrade or downgrade at any time.

Free

$0/mo
  • 100 messages/mo
  • 5 documents
  • Web chat
  • Basic analytics
Get Started
Most Popular

Starter

$29/mo
  • 1,000 messages/mo
  • 50 documents
  • All channels
  • Workflow engine
  • Priority support
Start Free Trial

Pro

$99/mo
  • 10,000 messages/mo
  • 500 documents
  • Voice channel
  • White labeling
  • Custom domain
  • Advanced analytics
Start Free Trial

Enterprise

$299/mo
  • Unlimited messages
  • Unlimited documents
  • Reseller hierarchy
  • SLA guarantee
  • Dedicated support
  • Custom integrations
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